Compatibility issue between the Adminify and Shopengine plugins

  • Resolved loodusemees

    (@loodusemees)


    9 months, 2 weeks ago

    Hello,

    I am experiencing a compatibility issue between the Adminify and Shopengine plugins.

    Issue Details:

    * unable to scroll the widgets page. When zooming out I can see the widgets and activate or deactivate them but I cannot see widgets names anymore because text is too small then

    * The blue line moving in the header of a web page probably indicates that the page is loading endlessly

    * tryed to deactivate Adminify but it is not possible. In plugins list I can see it is deactivated but it continues to work.

    Link to the site is not working now due to site maintenance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support jemeeroy

    (@jemeeroy)

    9 months, 2 weeks ago

    Hello @loodusemees

    Thank you for letting us know the issue. Please allow us sometime to debug this and we will release a new update in upcoming week and resolve the issue.

    If I need any additional information on how to produce the issue, I will let you know.

    For now, you can use the default UI instead of Adminify UI and I hope the issue will be resolved for you. Just allow us few days and we will resolve the issue.

    Thanks again

    • This reply was modified 9 months, 2 weeks ago by jemeeroy.
    Thread Starter loodusemees

    (@loodusemees)

    9 months, 2 weeks ago

    Hello @jemeeroy

    If you can provide me with your IP address and e-mail address I can make for You temporary login on my staging site. There I have the same problem and there you can feel free to experiment as much as needed. You can write also directly to my e-mail [email protected].

    Plugin Support jemeeroy

    (@jemeeroy)

    9 months, 2 weeks ago

    Hello @loodusemees

    We just fixed the issue and released a new update. Please update WP Adminify plugin and the issue will be resolved.

    If you face any other problem please create a support topic and we will try to fix it as soon as possible.

    Thank You

    Thread Starter loodusemees

    (@loodusemees)

    9 months, 2 weeks ago

    Hello @jemeeroy

    Now the ShopEngine plugin works as it should. Thank you very much for your help!

Viewing 4 replies - 1 through 4 (of 4 total)

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