Compatibility issue (Elementor vs. JupiterX)?

  • Resolved misterbates

    (@misterbates)


    3 days, 1 hour ago

    Since applying the latest Elementor/Elementor Pro/JupiterX Core updates, I can no longer edit any pages created with Elementor.

    When I try to edit, I get “Fatal error: Uncaught Error: Class “JupiterX_Core\Raven\Core\Document_Types\Type\Jupiterx_Loop_Item_Document” not found in /home/sjmzpxpo/public_html/wp-content/plugins/jupiterx-core/includes/extensions/raven/includes/plugin.php:1321″, and then a stack trace.

    I’m also seeing these messages up top of the installed plugins page:
    Warning: Attempt to read property “data” on null in /home/sjmzpxpo/public_html/wp-content/plugins/jupiterx-core/includes/utilities/plugins.php on line 92
    Warning: foreach() argument must be of type array|object, null given in /home/sjmzpxpo/public_html/wp-content/plugins/jupiterx-core/includes/updater/functions.php on line 33
    Warning: foreach() argument must be of type array|object, null given in /home/sjmzpxpo/public_html/wp-content/plugins/jupiterx-core/includes/updater/functions.php on line 37

    Versions:
    * WordPress: 7.0
    * Theme: JupiterX Lite 2.0.9
    * JupiterX Core: 4.50.0
    * Elementor: 4.1.3
    * Elementor Pro: 4.1.1

Viewing 1 replies (of 1 total)
  • Plugin Author Nima Golestani

    (@artbeesnima)

    2 days, 17 hours ago

    Dear @misterbates ,

    Thank you so much for reaching out to us.

    We have received another support request from you regarding the same subject. As you may already know, issues of this type are often environment-specific and, in many cases, are not caused by a general product problem.

    To avoid confusion and keep all troubleshooting information in one place, it would be best to continue the discussion through the ticketing system. We may also need access credentials and additional information to investigate the issue properly, and managing everything within a single conversation will help us provide more efficient support.

    Thank you for your understanding and cooperation.

    Best regards,

Viewing 1 replies (of 1 total)

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