Compatibility issue with Elementor Pro

  • Resolved avaritia91

    (@avaritia91)


    1 year, 4 months ago

    Hi,

    First off, loving your plugin!
    The Elementor page editor is stuck on loading when this plugin is activated. When I deactivate, it works.

    If it helps debugging, it works for a short while when I reactivate the plugin, before I’m back to the editor being stuck on loading again.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support himanshusharma20

    (@himanshusharma20)

    1 year, 4 months ago

    Hi @avaritia91,

    Thank you for your appreciation. Generally, this problem never occurs with the plugin. Could you please provide more details by sharing screenshots of your browser console if you are getting any JavaScript errors? It might also be a site or browser cache issue, so please try clearing both your site and browser cache and check again. Additionally, it’s possible that the issue is caused by another plugin. Try deactivating your other plugins one by one to identify the cause, and also try changing your current theme if possible.

    Thank you.

    Plugin Support Jyoti Bhandari

    (@jyoti197)

    1 year, 2 months ago

    Hi @avaritia91,

    We’ll be closing this ticket for now, but if you have any further questions or need additional assistance, please feel free to create a new ticket. We’re always here to help!

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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