Compatibility Issue with other plugin

  • Resolved JIM Z

    (@aazgalerie)


    1 year, 2 months ago

    Hello,

    I am experiencing a compatibility issue between the Adminify plugin and the Customer reviews collector for woocommerce plugin by Trustindex.io (Version 4.5).Issue Details:

    • When Adminify is activated, I am unable to open the tabs in the Trustindex.io plugin settings.
    • When I disable Adminify, the tabs in Trustindex.io work normally.

    Steps to Reproduce:

    1. Activate both Adminify and Trustindex.io.
    2. Go to the settings page of the Trustindex.io plugin.
    3. Try clicking on the tabs – they do not open/respond.
    4. Deactivate Adminify and retry – the tabs work as expected.

    Expected Behavior:

    The tabs in the Trustindex.io plugin should function correctly even when Adminify is active.Additional Information:

    I can provide screenshots or a video demonstrating the issue if needed.

    Could you please investigate this conflict? Any guidance on resolving this would be greatly appreciated.

    Thank you!

    Best regards,

    Jim

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