Hi @rainbowgeek, thanks for reaching out to us.
We’d be happy to help look into any potential issue with how Site Kit is managing user consent. Firstly, could I please ask you to provide more details on this and how you’ve experienced this?
Once you’ve share more details, I will perform some tests on my side and also pass this information on to the development team to get some further insights on whether this is something that needs to be addressed on the Site Kit side or not.
Please share as much information as you can including any supporting screenshots or recordings if you can and we can investigate this further for you to find a resolution.
As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.
Hi,
thank you for your patience.
Yes the issue is still there. Here are the steps to reproduce the issue with Site Kit already installed and activated:
- install SEOPress https://ww.wp.xz.cn/plugins/wp-seopress/
- go to SEO, Analytics, Google Analytics tab. Enable/configure everything on this screen.
- then go to Cookie bar / GDPR / Google Consent v2 tab, check Request user’s consent for analytics tracking (required by GDPR) option.
- Save changes.
- Test the site with https://tagassistant.google.com/
- Click Accept button from the cookie bar on the test site
- From the debug tool, you will see that “the “granted” value sent by the cookie bar. However, Sit Kit will add a “denied” value for all the pages.
How can we solve this? Is there a hook or equivalent to bypass this behavior?
Let us know if you have any questions,
@rainbowgeek Thanks for getting back with the steps to reproduce this. Please allow me some time to test this and I will get back to you with an update as soon as possible.
@rainbowgeek I am still performing testing on this and have so far been unable to reproduce the issue. If you could share a recording of this happening on your site that would be very helpful.
Could I please also ask you if the same happens for you when enabling and configuring consent mode from Site Kit?
I’ll continue to test this and if I have any updates to share I will do so here. Let me know if you have any questions in the meantime.
We have investigated this further on a test site.
It seems that the problem occurs when the “Enable consent mode” option is enabled.
Installing the WP Consent API doesn’t change anything.
@rainbowgeek When testing on your test site, did you also make sure to install and configure a consent management plugin from the list of recommended plugins in our guide found in this section?
When doing this, do you still encounter the issues with SEOPress that you have been experiencing?
No because SEOPress supports out of the box the consent mode v2.
@rainbowgeek Could you please share a recording of your experience with Site Kit consent mode enabled and SEOPress showing where the issue occurs and what you are seeing on your test site. This will help us to see the issue and help with replicating the issue.
I can also pass this on to the team for review to see if there is anything we can do on our side if there is an issue to be addressed here. Thanks for your cooperation.
@rainbowgeek I just wanted to get back to you once more on this after further checks. Both myself and a colleague have tested this thoroughly and have found no issues on the Site Kit side with regards to Analytics and consent management.
When testing with Site Kit and consent mode enabled with one of the recommended consent management plugins, we can see that consent management is as we’d expect with consent values being granted after user consent is given via a consent banner.
When testing with SEOPress, I can see that some consent values are being granted however there are some that remain as not granted as you can see here from our tests. This is not on the Site Kit side so we’re limited in the support we can offer with this.
If you do wish to still share a recording of your experience then we’ll gladly review and if we see anything that can be addressed on the Site Kit side then we’d be happy to. If you do have any further questions on Site Kit and consent then I’d be happy to help with that and all the best with the SEOPress plugin.
