Plugin Author
Paul
(@paultgoodchild)
First thing to look at as soon as that happens is the Audit Trail. This will detail exactly what is being blocked and why.
You can then either:
1) Turn of the firewall option that is blocking, or
2) White list the parameter that’s triggering the firewall block. You can do that manually, or there’ll be a link in the Audit Trail to do that.
To learn a bit more about whitelisting parameters:
https://support.getshieldsecurity.com/support/solutions/articles/3000070467
Or you can paste what you see here and we’ll help you with the whitelisting.
If you feel it’s a common parameter that “everyone” should have whitelisted, drop us the details and we’ll add it to our default whitelist for everyone in the next release.
Thread Starter
ac1643
(@ac1643)
So this was in the audit log:
`Auto Black List offenses counter was incremented from 1 to 2.
Firewall Trigger: WordPress Terms.
Page parameter failed firewall check.
The offending parameter was “post_type” with a value of “wp_show_posts”.
Firewall Block Response: Visitor connection was killed with wp_die() and a message.
Is it safe to whitelist post_type?
Thanks
Plugin Author
Paul
(@paultgoodchild)
Yep, it’s safe to do that. We’ll probably add that to the default whitelist in the next release.