Compatibility premium with old version | ww.wp.xz.cn

Resolved miguelglits
(@miguelglits)

7 months, 2 weeks ago

My website has WordPress version 6.6.2 and I have Yoast version 24.4 installed. I purchased a premium license but haven’t been able to activate my membership because the download site only shows the latest version, which isn’t compatible.
I got Premium version 24.4 and others old versions, but when I tried to activate it, it generated a fatal error and wouldn’t let me activate it. Unfortunately, I can’t update the WordPress version on the site at the moment, and the support staff doesn’t have a solution for me. Any recommendations?

Viewing 2 replies - 1 through 2 (of 2 total)

SH Sajal Chowdhury
(@shsajalchowdhury)

7 months, 2 weeks ago

Hello @miguelglits ,
I think in this issue you may contact Yoast official premium support.
You can reach out to Yoast team using this email: [email protected]

And you can explore about Yoast suppot getting guides: https://yoast.com/help/support/

Plugin Support Maybellyne
(@maybellyne)

7 months, 2 weeks ago

Hello @miguelglits,

Thanks for reaching out but this forum is reserved for supporting the free version of Yoast SEO. As this topic is about a premium plugin, this thread has been marked as resolved per the forum guidelines.

Please contact our support team for assistance if you have an active premium subscription. How can I get premium support?

If you do not have an active premium subscription, you can either purchase a subscription or downgrade to the free version.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Compatibility premium with old version’ is closed to new replies.

2 replies
3 participants
Last reply from: Maybellyne
Last activity: 7 months, 2 weeks ago
Status: resolved