• Resolved jongittoes

    (@jongittoes)


    Hi All,

    Has anyone got Ultimate Member working with ChargeBee?

    As soon as I enable Chargebee, the registration process and the logout process both break.

    Chargebee think it might be related to them changing the subscriber group to their won setting (‘ChargeBe Member’).

    For the registration, with chargebee enabled, if I submit the registration form, it does not automatically log me in, instead it refreshes the form with the password blanked out. I can then log in, ie the account is created OK, it just doesn’t auto login in.

    For logout, I simply get a blank screen, whereas I would normally be returned to the home screen. It has logged me out, and if I refresh I get the home screen.

    I am not seeing any errors or notices.

    Any suggestions?

    Thanks

    Jon

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @jongittoes

    Could you please check if there are any PHP error logs when the issue occurs? You can ask the hosting provider to help you retrieve the logs.

    Regards,

    Thread Starter jongittoes

    (@jongittoes)

    Hi,

    No, there are no errors in the logs and full debugging has been enabled.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @jongittoes

    Could you please give it another try with the debugging mode so we can see the error logs?

    It will help us investigate further.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @jongittoes

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Compatibility with ChargeBee’ is closed to new replies.