Compatibility with consent banner plugin

  • Resolved pharmanext

    (@pharmanext)


    6 months, 2 weeks ago

    Dear developers,

    I would like to express my gratitude to you for the high quality of the PostX plugin.

    However, I must inform you that PostX is not compatible with the Beautiful Cookie Consent Banner (BCCB) plugin.

    If both plugins are installed and the Enable Cookie Banner option is enabled in the BCCB plugin, none of the ajax functions work in PostX. Specifically, the Load more buttons on the homepage do not work, the Preloader spins endlessly, and there is some disruption to the footer design.

    I kindly request that you resolve this conflict. Thank you in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Owadud

    (@owadud655)

    6 months, 2 weeks ago

    Hello,

    Thank you for bringing this to our attention and for your kind words about the PostX plugin.

    Please share your feedback here : PostX

    I have added this compatibility issue with the Beautiful Cookie Consent Banner (BCCB) plugin to our developer list. Our team will investigate the conflict, specifically how the Enable Cookie Banner option in BCCB stops PostX’s AJAX functions (like Load More buttons) from working.

    Once I receive an update on their progress or a resolution, I will let you know.

    Thanks,

    Thread Starter pharmanext

    (@pharmanext)

    6 months, 2 weeks ago

    To avoid any ambiguity, I hasten to inform you that the incompatibility is observed in its pure form, i.e., only the Twenty-Twenty Five (or Twenty-Twenty Four) theme is active, and only these two plugins.

    Plugin Support Owadud

    (@owadud655)

    6 months, 1 week ago

    Hi there,

    Our development team has investigated the issue and determined that it is not caused by our plugin. Screenshot has been attached for reference.
    https://prnt.sc/1sn2-dvHNtJN




    • This reply was modified 6 months, 1 week ago by Owadud.
    Thread Starter pharmanext

    (@pharmanext)

    2 months, 4 weeks ago

    Thanx. You’re right.

    The problem was on the side of the Beautiful Cookie Consent Banner plugin: incorrect PHP code caused a fatal error: see here.

    Plugin Support Owadud

    (@owadud655)

    2 months, 3 weeks ago

    Thanks for informing us.

    Feel free to reach out if you need any further assistance.

Viewing 5 replies - 1 through 5 (of 5 total)

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