Compatibility with Usercentrics Tool

  • Resolved lowsys

    (@lowsys)


    2 years, 2 months ago

    I am currently using this Widgets for Google Reviews on my website. As I am developing a German website, I need to implement GDPR / DSGVO compliance and have chosen the Usercentrics tool for this purpose. Unfortunately, the Usercentrics tool does not recognize and block the plugin before a user / guest accepts the consents, as it is not compatible.

    According to the Usercentrics documentation, the script should be loaded with the following format: <script type="text/plain" data-usercentrics="Trustindex" ... </script> instead of the usual <script type="text/javascript" ... </script>. This adjustment is crucial for successful blocking when a user does not consent.

    Could you please guide me on how to implement loading the script as text/plain with the argument data-usercentrics="Trustindex"?

    Thank you for your attention and assistance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    2 years, 2 months ago

    Hi @lowsys !

    At the moment this isn’t available, but the IT department is working on a new GDPR and we forwarded your request to them. We’ll let you know if it’s ready!

    Feel free to write us, if you need further assistance,

    Trustindex

    Thread Starter lowsys

    (@lowsys)

    2 years, 2 months ago

    thank you very much, I have removed all Trustindex related Plugins from a bunch of websites of my customers until a new version drops. Please forward also the feature request to shorten the last name of reviews to a letter and a dot like Michael B. . Or even be able to show only the first name

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    2 years, 2 months ago

    Hi @lowsys !

    We’ll let you know when it’s ready!

    The name formate change feature is available in the website only: trustindex.io.

    Feel free to write us, if you need further assistance,

    Trustindex

    netschmiede24

    (@netschmiede24)

    1 year, 11 months ago

    Any news as to when this will be implemented? I really like your plugin – but it must be made GDPR compliant! I am also using Usercentrics, so I need the same fix with being able to alter the <script…> tag that your plugin inserts on the website.

    Thanks,
    Astrid

    cit1000

    (@cit1000)

    1 year, 10 months ago

    I´ve read a lot of comments and questions about this subject on your forums sites. It´s been a year or more that you wrote about implementing a solution. The CDN is really an issue. I´ve got a message from my gdpr check website and will deactivate the plugin until there is a solution 🙁

Viewing 5 replies - 1 through 5 (of 5 total)

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