• Resolved Trung Hieu Bui

    (@kaiderella)


    Hello,

    I am using WooCommerce 9.8.5, WooCommerce Subscriptions 7.5.0, and Payment Gateway Currency for WooCommerce 4.1.2. All are currently the latest versions. In the subscription management interface, when I change the payment method from PayPal to manual renewal, the currency remains USD (it doesn’t switch back to VND as default). Is there a way for the currency to automatically change accordingly when the payment gateway is changed (in Admin)?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Taha

    (@tahaamin)

    Hi @kaiderella,

    Good morning and thanks for reaching out. I hope you’re having a great day, and sorry for the delayed reply

    I’m sorry to hear about the issue you encountered with the plugin. I tried to replicate the problem on my end in order to identify whether it’s related to the configuration, but unfortunately, I don’t currently have access to the WooCommerce Subscriptions plugin, so I couldn’t test it directly.

    It might be a compatibility issue, and to investigate it further, I recommend opening a support ticket here. That way, I can escalate the matter to our development team if needed.

    I’ll be waiting for your message so we can assist you further.
    Best regards,

    Thread Starter Trung Hieu Bui

    (@kaiderella)

    Hi @tahaamin

    I have sent you an email. Please check.

    Thank you!

    Plugin Support Taha

    (@tahaamin)

    Hi @kaiderella,

    Thanks for getting back to us. I can confirm that we have received your email.

    Thanks again!

    • This reply was modified 12 months ago by Taha.
Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Compatible with WooCommerce Subscriptions’ is closed to new replies.