Complete Page Load Fail
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Hi Team,
I used the Web booster and got some excellent rates on pagespeedinsight. However if I try the page itself it never loads, not on mobile, not on desktop, no mater the browser. I set it back into test mode, but please assist for a solution.
Thank you so much!The page I need help with: [log in to see the link]
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Good day, I have the same situation, disabled the plugin and everything worked. Yesterday worked well, this morning when changing the settings in the plugin (paid version), began glitches with page loading (the server on which the site is located was loaded at 95% CPU)
Hi @isaryoga ,
Thank you for contacting us. We apologize for the caused inconvenience.Unfortunately, pre-loaders conflict with Delay JS option of 10Web Booster. Will you please kindly deactivate the pre-loader and re-optimize the speed?
Please, let us know in case you still face issues.
Regards, ManeHi @pharmamaans ,
Thank you for contacting us. We are sorry for the inconvenience caused.As you are using the Pro version of the plugin, please, kindly log into 10Web Dashboard with your account credentials to get support. Here are the available options to connect with our support team:
- Chat: Log into your 10Web Dashboard and look for the chat widget located in the bottom-right corner. Click on it to initiate a conversation with one of our support agents in real-time. Our chat service is available 24/7.
- Email: If you prefer written communication, feel free to send us an email via this form. Our dedicated support team will promptly respond to your inquiries.
Thank you for choosing our services.
Regards, ManeThank you Mane, that actually helped with loading the page but for some reason now the sides of full width backgrounds (like the hero) are cut off at container width. Also on mobile the menu was completely gone… Could you help out again, please, as I had to turn off the booster again unfortunately. 🙁


Dear @isaryoga ,
Thank you for getting back us. Please, check the following message on your 10Web Dashboard:
Some plugins are conflicting with 10Web Booster. Go to WP Admin and deactivate these plugins so that the Booster can perform
website optimization as intended. Proceeding without deactivation can reduce the efficiency of 10Web Booster and cause technical issues.
Plugins: Fast Velocity MinifyRegards, Mane
Hi Mane, thanks for getting back to me!
However this wouldn’t have been the issue because: When I activate 10booster I also deactivate FVM. But since those issues occurred I set 10booster back on test mode and activated MVP again to at least have something active that helps with page speed. 🙂
Appreciate further help please!
Best, VickyHi @isaryoga ,
Thank you for the details.I totally understand your concerns. I can see now “WP Fastest Cache” plugin is active. Will you please deactivate all the conflicting plugins so that we can troubleshoot the issue?
While having these plugins enabled, we face issues including with the cache clearing process, thus we fail to troubleshoot the case.
We will do our best to solve the issue ASAP, thus ensuring your website gets a fast speed with no long delays.
Thank you for your cooperation and trust.
Regards, ManeHi Mane,
okay, I deactivated the “WP Fastest Cache” but if 10Web Booster doesn’t work soon I will probably go with that one as the results are pretty good too and I want to hand this page over finally 😀Thank you for your help and checking it out!
Best, Vicky
Dear @isaryoga ,
Thank you for your trust.I have solved the issue. Will you please check?
To get a higher speed, please, kindly ask your hosting provider to enable Text Compression for the website.
Regards, Mane
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