Hey Irene,
Can you explain what you mean with “complete stylesheet”? Do you see CSS code in your email?
best regards, Hannes
Hey Hannes,
yes – I see CSS-Code in the E-Mails which send the tickets to the customers. Lokks like this;
body { width : 100% !important; min-width : 100% !important; }
body[yahoo] h2 { line-height : 120% !important; font-size : 28px !important; margin : 15px 0 10px 0 !important; }
table.content, table.wrapper, table.inner-wrapper { width : 100% !important; }
table.ticket-content { width : 90% !important; padding : 20px 0 !important; }
table.ticket-details { position : relative; padding-bottom : 100px !important; }
table.ticket-break { width : 100% !important; }
td.wrapper { width : 100% !important; }
td.ticket-content { width : 100% !important; }
td.ticket-image img { max-width : 100% !important; width : 100% !important; height : auto !important; }
td.ticket-details { width : 33% !important; padding-right : 10px !important; border-top : 1px solid #ddd !important; }
td.ticket-details h6 { margin-top : 20px !important; }
td.ticket-details.new-row { width : 50% !important; height : 80px !important; border-top : 0 !important; position : absolute !important; bottom : 0 !important; display : block !important; }
td.ticket-details.new-left-row { left : 0 !important; }
td.ticket-details.new-right-row { right : 0 !important; }
table.ticket-venue { position : relative !important; width : 100% !important; padding-bottom : 150px !important; }
td.ticket-venue, td.ticket-organizer, td.ticket-qr { width : 100% !important; border-top : 1px solid #ddd !important; }
td.ticket-venue h6, td.ticket-organizer h6 { margin-top : 20px !important; }
td.ticket-qr { text-align : left !important }
td.ticket-qr img { float : none !important; margin-top : 20px !important }
td.ticket-organizer, td.ticket-qr { position : absolute; display : block; left : 0; bottom : 0; }
td.ticket-organizer { bottom : 0px; height : 100px !important; }
td.ticket-venue-child { width : 50% !important; }
table.venue-details { position : relative !important; width : 100% !important; }
a[href^=”tel”], a[href^=”sms”] { text-decoration : none; color : black; pointer-events : none; cursor : default; }
.mobile_link a[href^=”tel”], .mobile_link a[href^=”sms”] { text-decoration : default; color : #006caa !important; pointer-events : auto; cursor : default; } }@media only screen and (max-width: 320px) { td.ticket-venue h6, td.ticket-organizer h6, td.ticket-details h6 { font-size : 12px !important; } }]]>
After that, the ticket starts …
I don’t know how to fix this 🙁
Irene from germany …
Hey Irene,
Can you send me your an admin login per email?
You can find my email address here
As we are “neighbours” (I’m from Austria) we can further talk in german.
best regards, Hannes
Experiencing the same/similar issue on mobile devices. version 2.4
Thanks in advance.
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This reply was modified 9 years, 3 months ago by
zoinia.
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This reply was modified 9 years, 3 months ago by zoinia.
Hey,
Do you use the WooCommerce extension? If so please have a look whether you find a folder /woocommerce/emails/ in your theme directory that could overwrite your mails. Please remove (or rename) this folder.
Otherwise disable other plugins one by one especially those that seem to be related to emails.
If you find the problem please let us know.
