Complete uninstall

Resolved Anonymous User 18860118
(@anonymized-18860118)

3 years, 8 months ago

Hello team,

Is there any official documentation available on how to completely remove the plugin? All the rows is the database, files and maybe some other things?

If there is no official instruction, could you please tell me how to safely completely remove the plugin?

Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Contributor Bartek
(@bartj)

3 years, 8 months ago

Hello @victor307!

Actually, it might be a good idea to allow users seamlessly delete plugin with data. For the time being, to remove whole plugin, start with standard deactivation. Then, you may delete all database tables who start with name $prefix_shopmagic_. If you’d like to be totally precise, there may be some options set in wp_options table. All of those are prefixed with shopmagic as well.
Lastly, if you don’t use any other WP Desk’s plugins, you might also want to look in your server for wp-content/uploads/wpdesk-logs folder.

By this point, you will delete completely ShopMagic from your website.

Best regards,
Bartek

PS
Let me know, is there any specific reason for removal of ShopMagic? Was it underperforming for you?

Thread Starter Anonymous User 18860118
(@anonymized-18860118)

3 years, 8 months ago

Hi @bartj

Thanks for your reply.

So I will delete these 6 from wp_options:
shopmagic_db_log
shopmagic_db_version
shopmagic_communication_account_page_id
plugin_activation_shopmagic-for-woocommerce/shopMa…
shopmagic_guest_conversion
shopmagic_cron_last_run

This one is also safe to delete (does not start with shopmagic in the name)?
plugin_activation_shopmagic-for-woocommerce/shopMa…
By the way: We do still use the Woocommerce plugin.

So I will delete from wp_postmeta:
shopmagic_guest_id (3 times)

Thanks I have deleted the wpdesk-logs folder.

The plugin has been removed a long time ago and I don’t think it has been used in the past.

Best regards
Victor

Plugin Contributor Bartek
(@bartj)

3 years, 8 months ago

Hi @victor307!

Options you mention are good to delete, except the one you have doubts – this one is set by WordPress and displays the date of plugin activation. Nonetheless, it’s not our option, I don’t think it could be harmful to delete that one as well.

Best regards,
Bartek

Thread Starter Anonymous User 18860118
(@anonymized-18860118)

3 years, 8 months ago

Hi @bartj

When I searched for ‘plugin_activation’ to see if WordPress creates more of them for every single plugin, I was suprised to only find the ‘plugin_activation_shopmagic-for-woocommerce/shopMa…’ one.

However thank you for your help, I have deleted them.

Best regards

Viewing 4 replies - 1 through 4 (of 4 total)

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