Completely Reset Plugin To Default Settings

  • Resolved Conor_Hyland

    (@conor_hyland)


    9 years ago

    Hi,
    I don’t have the pro version of the plugin.
    I was having an issue with the slider.
    It turns out in the end it was my own issue.
    It was a mistake I made in my CSS code.

    But before I knew this, I deleted the plugin.
    I went into phpmyadmin and deleted the 5 tables it uses, as I wanted a fresh database.
    I then installed the plugin again and when I went to create a new slider, the default one was gone.
    The plugin didn’t recreate them 5 tables.
    There must be some trace of the plugin left in WordPress, when it’s not installing new like it did the very first time I did it.
    I don’t have a backup.
    Surely there is some trace of the plugin left that’s causing this not to reset to default, like a fresh install of the plugin?
    Even if you could send me the query to recreate these 5 tables with their respective data types etc, then that would be great.
    Please help, I’m really stuck.
    Thanks,
    Regards,
    Conor

Viewing 4 replies - 1 through 4 (of 4 total)
  • huge-it-support-1

    (@huge-it-support-1)

    9 years ago

    Dear Conor_Hyland,

    Thank you for contacting us.
    Please, be kindly informed that we have checked with our developers and they have suggested changing the slider version from slider.php file to a newer version.
    Please, be kindly informed that we have also replied to your email as well.
    In the case, if you do not see the email in your inbox, please, check the spam folder as well.

    Please, keep us updated about the results.
    Regards,

    huge-it-support-1

    (@huge-it-support-1)

    9 years ago

    It has been one week, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply.

    Thread Starter Conor_Hyland

    (@conor_hyland)

    9 years ago

    Hi Folks,
    Sorry for delay in reply – I was away for a few days.
    There was a plugin update that came a day or so after logging this issue.
    The plugin update recreated the tables for me so all is good again.
    Changing the PHP version would have solved the issue also in the same way.
    Thanks for the quick reply!
    Regards,
    Conor

    huge-it-support-1

    (@huge-it-support-1)

    9 years ago

    Dear Conor,

    Great. Thank you so much for keeping us updated.
    If there is anything we can help you with, please, let us know.

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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