Completion Notification

  • Resolved amanemktg

    (@amanemktg)


    8 years, 3 months ago

    Users are not getting a notification after successfully completing the form on Windows Internet Explorer and Chrome.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Form Maker Support

    (@formmakersupport)

    8 years, 3 months ago

    Greetings!

    May I ask, have you got a cache plugin?
    If yes, please add form’s page as an exception in its settings.

    Please try and provide the feedback.
    Thanks, have a nice day!

    Thread Starter amanemktg

    (@amanemktg)

    8 years, 3 months ago

    Hi, nope no cache plugin.

    Thanks

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    8 years, 3 months ago

    Hi!

    We apologize for the inconvenience. With a bit detailed information, we might be able to resolve this problem for you. Could I please ask you to activate WordPress debugging and check for PHP errors, notices or warnings related to the product?

    You can activate debugging the following way.

    1. Access your website files using FTP connection and open wp-config.php file.

    2. Look for the following line:
    define( ‘WP_DEBUG’, false );

    3. Change false into true, so the line looks like this:
    define( ‘WP_DEBUG’, true );

    If the line is not present in the file, simply add it to the bottom of wp-config.php and save it.

    Please check the errors while submitting the form and send them us.
    Thanks in advance, have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Completion Notification’ is closed to new replies.