Complianz blocking Elementor elements

  • Resolved ifqureshi

    (@ifqureshi)


    2 years, 2 months ago

    Hi,

    I’m noticing that Complianz blocks Elementor, Elementor Pro and ACF. I can turn off the plugin (in Complianz) for Elementor and ACF but when i turn off Elementor Pro it comes back on without a warning or notification.

    Can anyone help me understand what’s causing this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support daniub

    (@daniub)

    2 years, 2 months ago

    Hi,

    thank you for reaching out to us! Unfortunately as per WordPress Guidelines, support to premium users here on the WordPress forum is currently not permitted.

    In fact, we have verified that our solution ID on the reported site is related to a Premium Account (https://prnt.sc/34ztqdDhRIOH) and writing questions or replying here on the WordPress forum may violate WordPress guidelines: https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products
    For support and assistance of Premium users, you need to contact us via our ticketing system on our website.

    Further details here:**PLEASE READ BEFORE YOU POST AN ISSUE**

    Thank you for your cooperation!

    Thread Starter ifqureshi

    (@ifqureshi)

    2 years, 2 months ago

    Hi,

    I’ve reached out to complianz multiple times via their official support email and haven’t had a response. So, i’m going wherever I can to find support instead.

    Plugin Support daniub

    (@daniub)

    2 years, 2 months ago

    Hi,

    we apologize for delay in responding, we are glad to inform you that we have identified your ticket 937139 and I can confirm that it has been assigned to an Agent that will help you soon.

    Thank you for your patience and cooperation!

    Thread Starter ifqureshi

    (@ifqureshi)

    2 years, 2 months ago

    Thanks. I will wait for a response from your team.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Complianz blocking Elementor elements’ is closed to new replies.