Concerns About Plugin Functionality & Premium Feature Lock

  • mohangowda1

    (@mohangowda1)


    1 year ago

    Hello Support Team,I recently installed your “AI Product Recommendations for WooCommerce” plugin after reviewing its features. However, I have a few concerns:

    The plugin hasn’t been updated in 5 months which missed major wordpress and woocommerce update, raising compatibility issues with newer WooCommerce and wordpress versions.It seems to clash with other plugins, causing errors on my site.

    Almost 95% of useful features are paywalled, making the free version nearly non-functional.

    I understand the need for monetization, but locking basic recommendation features behind a paywall discourages users from even testing the plugin properly.

    Could you please Offer a few more free functionalities ?

    Clarify if there’s a roadmap for updates to fix compatibility issues?

    Right now, the free version feels like a demo rather than a usable tool. I’d love to support the plugin, but first, I need to see its value. Looking forward to your response.

    Best regards

    Mohan

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter mohangowda1

    (@mohangowda1)

    1 year ago

    are you there, not responding to question?

    Plugin Author SaffireTech

    (@saffiretech)

    1 year ago

    Hi Mohan,

    Thank you so much for taking the time to share your feedback and concerns. We truly appreciate your interest in our “AI Product Recommendations for WooCommerce” plugin.

    Regarding the free version of the plugin — we’ve aimed to include all essential and basic recommendation features to allow users to meaningfully experience its core value. However, we also recognize that expectations can vary based on specific use cases.

    To help us serve you better, could you kindly specify which features you feel are missing or would be valuable to have in the free version? We’re always open to suggestions and genuinely consider user input when planning future updates and improvements.

    Our goal is to strike a balance between providing a useful free tool and sustaining development through the premium features. Your support and insights help us move closer to that goal.

    Looking forward to your suggestions!

    Best regards,
    Support Team.

Viewing 2 replies - 1 through 2 (of 2 total)

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