• Resolved hwporter

    (@hwporter)


    Please help!
    I cannot get the invoices to attach to commpleted orders at all.
    I am using custom order statuses plugin but i have made sure i have a “Completed” order status and a “Completed” email.
    Never gets attached, what am I doing wrong???

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter hwporter

    (@hwporter)

    So my above details were not very helpful.
    I am on version 1.2.3.
    I also have an plugin custom order status manager 1.9.3. (I am not sure if his is relevant)
    I have no conditions set up on my invoice setting as I would like to see it generated AND attached to a completed order. Once I can do this then maybe I will consider the conditions
    I have a custom email WooCommerce Email Customizer with Drag and Drop Email Builder (v1.4.32). I have a custom “Completed” email that is generated by the order status “Completed”

    I have two invoices set-up

    I can see the drop to do add manually however I cannot get the pdf to be created or added automtically.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    Hello!

    Is that ‘Completed’ status the standard woocommerce ‘Completed’? Or is a custom status? If it is a custom status I think the problem is that the plugin doesn’t support custom statuses yet. This is already in process to be implemented. It will be released this week or next at most.

    Regards!

    Thread Starter hwporter

    (@hwporter)

    Well, it is defined as Core please see screen shot. I cannot delete the status although I may have changed the name, does the plugin work form the name or slug.

    https://www.screencast.com/t/FwRkbpENP

    Here are the invoice settings.

    https://www.screencast.com/t/IpE3I4MADY

    Thread Starter hwporter

    (@hwporter)

    Hi,

    Did you release an update to address above.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    Hello!

    Not yet sorry, this week i am going to release an update that will be able to read custom statuses.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    Hello!

    I just released an update that hopefully will handle this correctly, could you update it and try again please?

    Thread Starter hwporter

    (@hwporter)

    Could you please send me a link to 1.2.6.
    The readme file for the version online is 1.2.5

    Plugin Author EDGARROJAS

    (@edgarrojas)

    Thread Starter hwporter

    (@hwporter)

    Sorry, is this the link for the Pro version aswell. I upgraded?

    Plugin Author EDGARROJAS

    (@edgarrojas)

    No, that is actually the link of the free version. Could you create a support ticket here please: http://wooinvoice.rednao.com/contact-us/? I can’t give support to stuffs regarding the full version here.

    Regards!

    Thread Starter hwporter

    (@hwporter)

    Can you please check out my support ticket for the Pro version…..I really need your help!!!

    Pleeeeeeasssse!

Viewing 11 replies - 1 through 11 (of 11 total)

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