• Hello Support Team,

    I am currently using the following plugins together:

    • Contact Form 7
    • Conditional Fields for Contact Form 7
    • Send PDF for Contact Form 7

    I am facing an issue where conditional shortcodes are not being processed in the generated PDF.Issue Details:

    The following shortcodes are not working in the PDF template:

    [hide-kosten-an-arbeitgeber]…[/hide-kosten-an-arbeitgeber]
    [hide-kosten-an-schulungstraeger]…[/hide-kosten-an-schulungstraeger]
    [hide-kosten-an-mich]…[/hide-kosten-an-mich]
    [hide-erteilung]…[/hide-erteilung]
    [hide-aktualisierung]…[/hide-aktualisierung]

    Additionally, even conditional logic using:

    [if kosten-an-arbeitgeber] … [/if]

    is not working.Important Note:

    This functionality was working previously, but it has stopped working recently (possibly after a plugin update).What I Tested:

    • Verified field names are correct
    • Tested raw field output → working
    • Tried using [_mail_body] → not working
    • Tried shortcode parsing fixes → no success

    Expected Behavior:

    Conditional content should be shown/hidden in the generated PDF based on selected form options.Actual Behavior:

    All conditional shortcodes are ignored, and content is either always shown or not processed at all.

    Could you please confirm:

    1. Does the PDF plugin support Conditional Fields shortcodes ([hide-*] or [if])?
    2. Was there any recent change that removed shortcode parsing support?
    3. Is there a recommended way to handle conditional content inside PDF templates?

    Plugins:
    Send PDF for Contact Form 7
    Contact Form 7
    Conditional Fields for Contact Form 7

    Looking forward to your guidance.

    Thank you.

    • This topic was modified 2 months, 3 weeks ago by goglecoder.

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