Conditional questions not working on multi-select fields

Resolved matcaddy
(@matcaddy)

1 year, 5 months ago

I designed a Multi-Select field to work with a condition: if “Altro” (Others in Italian) is selected, a new input field should appear. But it doesn’t work. It works if I use a Single-Select field or a Radio field. I have the latest form version (1.38.1).

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

1 year, 5 months ago

Hi @matcaddy

I hope you are doing well.

Similar to the previous one https://ww.wp.xz.cn/support/topic/international-numbers-flag-breaking-on-chrome/ I couldn’t replicate the issue on your site, I also tested it on my lab site and worked fine in both cases.

Have you downgraded the plugin?

Please, also share your form using pastebin.com or Google Drive so we can take a closer look.

https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

Best Regards
Patrick Freitas

Thread Starter matcaddy
(@matcaddy)

1 year, 5 months ago

So if you select “Altro” on that question you see a conditional question appearing right afterwards? Because that’s what should happen. It does not happen for me if I use multiple options fields (if I use single options select fields yes, or if I use radio buttons).

Plugin Support Amin – WPMU DEV Support
(@wpmudev-support2)

1 year, 5 months ago

Hello @matcaddy

So if you select “Altro” on that question you see a conditional question appearing right afterwards?

Yes, when I select “Altro” the question field shows right away.

View post on imgur.com

Maybe there is an issue with your browser, could you please check your browser console logs and share a screenshot?
https://www.jivrus.com/resources/articles/technical/how-to-open-browser-console-log

Kind Regards
Amin

Plugin Support Dmytro – WPMU DEV Support
(@wpmudevsupport16)

1 year, 4 months ago

Hello @matcaddy ,

I hope you’re doing great today!

As we haven’t heard back from you for a while, I’m marking this thread as resolved. Please let us know if you still need our assistance.

Best Regards,
Dmytro

Viewing 4 replies - 1 through 4 (of 4 total)

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