Plugin Support
Jasmine
(@hyenokian)
Dear @biljabilja,
Thank you for the topic.
I want to mention that the plugin itself doesn’t have any limitations.
However, there may be a limitation set by your Server. That is why this kind of issue may arise for you.
So, please get in touch with your Hosting Provider and ask them to expand the following PHP values or do it on your own via the cPanel.
max_input_vars 20000
max_execution_time 600
max_input_time 600
Please check this and let us know about the outcome.
Thank you.
Hello,
Unfortunately, it doesn’t help. We have increased even more:
max_input_vars 20000
max_execution_time 1500
max_input_time 1500
With the same hosting, I have another site where this plugin works for exactly the same amount of data, the only difference is that is on WordPress 6.3.2 and this one is on 6.4.1
Could you please check?
Thank you,
Biljana
Plugin Support
Jasmine
(@hyenokian)
Dear @biljabilja,
Thank you for your reply.
My apologies for the late reply – weekends are non-working days for us.
I want to mention, that our Development Team needs more information for further investigation of this case.
So, please contact us via this form for further discussion. Our customer care specialists will check your case and guide you accordingly as soon as possible.
Thank you.