Configuration error

bdd
(@bws-online)

9 years, 9 months ago

In Additional Headers (on the Mail tab) I have:

Reply-To: [first-name] [last-name] <[your-email]>

It works, but it’s saying “The Reply-To field value is invalid.”

From a previous thread (https://ww.wp.xz.cn/support/topic/reply-to-syntax-error-cant-find-error) I saw that the email address needs to be required for this not to be invalid.

I tried that, and it removed the error.

HOWEVER…as asked in that other thread (but never answered), what do you do when some site visitors don’t have email addresses to enter (they’re only entering phone numbers), so requiring an email address is a problem?

Thanks.

https://ww.wp.xz.cn/plugins/contact-form-7/

Viewing 5 replies - 1 through 5 (of 5 total)

LESIMOON
(@lesimoon)

9 years, 9 months ago

Hey,

As you said, the email adress needs to be required.
Also, make sure you use email format and not text format :

GOOD : [email* your-email]
BAD: [email your-email]
BAD: [text* your-email]
BAD: [text your-email]

Also, I don’t know if you can add name and first name in Reply-To:
Just try: Reply-To: [your-email]

If they don’t enter mail, just don’t add reply-to in additional header :p

Thread Starter bdd
(@bws-online)

9 years, 9 months ago

Thanks for the response LESIMOON, but that doesn’t quite help…. Unless that’s the answer — it can’t be done?

LESIMOON
(@lesimoon)

9 years, 9 months ago

Can you provide a screenshot or your “form” and “e-mail” tab code? (don’t show your real email address :)).
Maybe I will find out the problem
Thread Starter bdd
(@bws-online)

9 years, 9 months ago
Ohhh — wait a minute. It’s fine on the live site, but the development site (with a subdomain of dev.sitedomain.com) is the one erroring. Perhaps it’s a misleading error? It doesn’t like the mismatch of the email domains ([email protected]) when testing on the dev.sitedomain.com address?

Not sure that this is needed anymore, but here’s what I have:

The Form tab has:
```
<p>First Name (required)<br />
    [text* first-name] </p>

<p>Last Name (required)<br />
    [text* last-name] </p>

<p>Phone Number (required)</br />
    [text* phone] </p>

<p>Email Address <br />
    [email your-email] </p>

<p>Message<br />
    [textarea message] </p>

<p>[submit "Send Message"]</p>
```
The Mail tab has:
Reply-to: [first-name] [last-name] <[your-email]>

As I said above, that’s fine now on the live site. I think it’s a mismatch just for the development site setup.
pavaniailuri
(@pavaniailuri)

9 years, 1 month ago
i am facing problem with my form code can you please explain how i am correct it and my code

<div class=”request_callback”>
<div class=”row”>
<div class=”col-lg-6 col-md-6 col-sm-6 col-xs-12″>
<div class=”input-group”>

[text* name placeholder akismet:author “Title *”]
</div>
<div class=”input-group”>
[text* name placeholder akismet:author “First name *”]
</div>
<div class=”input-group”>
[email* email placeholder akismet:author_email “E-mail *”]
</div>
<div class=”input-group”>
[tel* phone placeholder “Phone *”]
</div>
<div class=”input-group”>
[text* phone placeholder “fax *”]
</div>
[select menu-726 “Select the appropriate options ” “option1″ ” option2″ ” option3″ ]
</div>
<div class=”col-lg-6 col-md-6 col-sm-6 col-xs-12″>
<div class=”input-group”>
[text* message placeholder “company *”]
</div>
<div class=”input-group”>
[text* message placeholder “Last Name*”]
</div>

<div class=”input-group”>
[textarea* message placeholder “Your Message *”]
</div>
<div class=”input-group”>
[textarea* message placeholder “Address *”]
</div>
<div class=”input-group”>
<button type=”submit” class=”button size-lg icon_right”>submit <i class=”fa fa-chevron-right”></i></button>
</div>
</div>
</div>
- This reply was modified 9 years, 1 month ago by pavaniailuri.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Configuration error’ is closed to new replies.