Hello,
Thanks for your message. If you’re having problems while saving the configuration settings, then it may be possible that the first installation of the plugin triggered duplicate actions to install the necessary database tables and related records. It may be possible that due to duplicate configuration settings, the saving action will not perform any result.
We’ve seen this happening a few other rare times to some others of our clients, and the plugin allows to clean up duplicate records through a hidden URL in the wp-admin section. More precisely, by opening the back-end interface of VikRentCar, you can change the URL to match the following hidden task and then hit the enter button to browse the URL:
/wp-admin/admin.php?page=vikrentcar&task=clean_duplicate_records
This hidden and protected task will simply ensure some database tables of VikRentCar do not contain duplicate records, and so launching it will never harm your site.
We invite you to get in touch with our technical support team through our website should you keep having problems.
Thank you,
The VikWP Team
Total records found in table #__vikrentcar_config: 70
Total records to remove: 0
Total records found in table #__vikrentcar_countries: 246
Total records to remove: 0
Total records found in table #__vikrentcar_custfields: 13
Total records to remove: 0
Total records found in table #__vikrentcar_texts: 10
Total records to remove: 0
I think we havent got a duplicate.
The developar says to me the problem is with the jquery not declared
We download the jquery plugin and its not working.
Whats your opinion which jquery version is the best?
Thank you for helping
Thanks for checking for duplicate records. If you are having JavaScript errors related to jQuery, then that’s why the configuration settings won’t save, it’s because the form does not get submitted properly due to JS errors.
Our plugins use the official jQuery version that ships with WordPress. On the latest WordPress version, as of today, the official jQuery version is 3.7.1.
Our suggestion is to let WordPress load the jQuery core framework without loading any duplicate JS libraries through third party plugins. This is also a guideline for WordPress plugins, and whenever a JS library is available natively in the WP core framework, it is recommend to load those default assets.
