Confilct with Divi Theme

  • legraindeweb

    (@legraindeweb)


    1 year, 6 months ago

    Hello,

    Hope you are well,

    I have a trouble using all Divi functionalities when your plugin is activated, seems like they are conflicting. When i go to the Divi Theme Builder, and select an element to change (global header for instance), this keeps loading, with various JS error, like :

    Uncaught (in promise) TypeError: window.etCore.api is undefined

    Uncaught TypeError: wp.hooks is undefined

    Any idea how i can solve it ?

    Thanks

    Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Al-Amin Khan

    (@alamin56649)

    1 year, 6 months ago

    Hello,

    Thank you for reaching out, and I hope you’re doing well.

    We couldn’t reproduce this error locally when using the Divi theme. To assist you more effectively, could you please reach out to the Divi technical support team? Alternatively, I would greatly appreciate it if you could contact our wpWax technical support team, as we can help investigate the conflict between Divi and the plugin and provide a solution.

    If you need further assistance or have any questions, feel free to let us know!

    Best regards,
    Al-Amin Khan
    Directorist Support Team

    Thread Starter legraindeweb

    (@legraindeweb)

    1 year, 6 months ago

    Dear Al-Amin,

    Thanks for your feedback. Actually, i already check with Divi and the ask to see with plugin development. So i will try to contact wpWax. FYI, if needed i can provide a dev website with the error.

    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)

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