Confirm Delete button missing

  • Resolved Amit Maskara

    (@wallends)


    11 years, 6 months ago

    Hi,
    After upgrading WP to 4.0 on my site, I noticed that I have a ton of bot users (9500). So to prevent more bot user registrations, I have disabled registration, until I find a better solution and fix the bigger problem at hand.

    The problem that I am facing now is, when I try to delete these bot users, I don’t see the final Delete button in the confirmation page. Does not matter if I select a user or multiple users. It goes to the next page, where it gives me choice of what I want to do with the posts from the user I am trying to delete. But there is no final Delete button on that page.

    I have already tried to re-install WP 4.0. I have seen another thread open for this same issue without any resolution.
    Please help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator bcworkz

    (@bcworkz)

    11 years, 6 months ago

    Hmmm. That’s odd. Does the button exist in the page’s source code? It should be a half dozen lines above the footer output. If so, it is just hidden by CSS. You can use your browser’s inspector tool to identify where the applicable CSS rule is and correct it.

    If it’s not there, confirm the PHP file responsible for it’s output is correct. wp-admin/users.php at line 258 should have a call to submit_button(). If not, download WP again and extract. You only need to upload the one file.

    If it is there, some plugin has probably hooked ‘delete_user_form’ and failed to properly return. Deactivate all of your plugins, the button should reappear. If not change to a default theme. If it appears, reactivate each plugin one by one, testing for the button each time. When it disappears, the plugin you most recently activated is the culprit. Try deleting then reinstalling that one plugin. If that doesn’t help, seek support from the author.

    If the button does not appear after deactivating all plugins and changing themes, there is a possibility your site has been compromised by hackers.

    Thread Starter Amit Maskara

    (@wallends)

    11 years, 6 months ago

    Thanks a lot for your tips BCW!
    I was able to narrow it down to a plugin – WPTouch Mobile Plugin.
    I had also replaced the WP-Admin\users.php file, before deactivating all the plugins. And wala, the delete button was there. So I re-enabled the Plugins, one a time, and found the culprit.

    Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Confirm Delete button missing’ is closed to new replies.