Sorry,the confirmation url i mean!
Hi despinamina,
Our plugin not responsible for sending emails to users. Our plugin only changes the design of the WordPress login page. like background design , color, fonts…etc
Thanks.
As i told you i don’t mean email,but the confirmation url sent which has this form:
https://site.com/wp-login.php?action=confirmaction&request_id=….
Hi despinamina,
– Are you querying about confirmation mail of this url when we forgot the password and register the user?
Thanks.
Yes,i mean the confirmation url.
In this case was for confirm export data.So when user it confirms it goes to an empty page without the message of wordpress that the user action was confirmed.
Hello,
i wait for your response
Hi despinamina,
– We are checking this issue asap we will reply with your query.
Thanks.
We still not getting your point.
Can you send some screenshot of your real problem?
We hope screenshot help us to understand your issue better.
Thanks
hello,wordpess when i request export data (new tool for GDPR) send a confirmation link:
“Hello,
A request has been sent to perform the following action on your account:
Export of personal data
To confirm, please click on the following link:link”
so when i press in this link,it does not appear that the user action was confirmed,but a blank page.
Hi @despinamina,
Did this work before when our plugin not installed on your site?
Thanks
Yes,without plugin the message appears normally(is translated):
“Thanks for confirming your export request.
The site administrator has been notified. You will receive a link to download your export via email when they fulfill your request”.
Screenshot
You can try it with the link that I sent you before.Now i have disabled your plugin
-
This reply was modified 7 years, 11 months ago by
despina.mina.
The link it is indeed as you sent it to me(since is the link sended by wordpress)but i have created a short link in this plattform https://goo.gl/ ,because i don’t want to appear the name of my site,and i would like you to to delete it too from your reply!
As you can see now that i have deactivated your plugin the link it works!
How can we test it with our plugin?
Is this link is generated by another plugins or themes?
Thanks
