Hello.
The confirmation email https://prnt.sc/Bgr7k_Il-xDa must be send to the newly created user email from your website email server. This feature is not controlled by our plugin. This option for sign-up web forms can be managed in the web form plugin settings.
I have tested the web form https://tsacademy.courses/register/ and got the Welcome email. Is there must be a link for the confirmation user’s email?
Thanks for testing and looking into it. Thanks for that.
Did you get 1 or 2 emails and what kind of email did you got? Is it something similar – https://prnt.sc/HbI_M2ILThPE ? That is interesting, that I got a message of getting email with my email confirmation link (that sound logical – we want to register only the users who confirm their email), but I at least didn´t got this confirmation email (and never confirm myself 🙂 ), but we send webhook to Make.com and they send this nice email with all the new user data, but without confirmation link. So, I asked them and I believe you that your plugin doesn´t send these emails out. Thanks.
Most probably it´s easy, but I would like to ask you if you could please explain me how can I make “White lists” of a countries – e.g. I know that a big part of my real clients are from Estonia and Finland and these countries have few fake users/spamers. How can I do a “White list” rule e.g. for these two countries?
Thanks
Sten
Yes, the email has this title “Name, you`re in 🎉 Welcome to TSAcademy!” and is similar to the picture you linked. I only see one email, not two.
Speaking of editing of your Personal Lists by countries, please follow this guide:
https://cleantalk.org/help/i-want-to-block-ip
Did it help you?
Hello.
We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
If you have any further questions, you can start a new thread or contact us via our private Ticket System:Â https://cleantalk.org/my/support/open.
