Hi,
Any ideas why the confirmation message and confirmation page does not work with pop up form or form in the footer? It only works when the form is on a page.
You can check all three on the homepage.
Usinf flatsome theme.
Thanks in advance
Hey @bramvds – Thanks for contacting us and I apologize for the delay in getting back to your support request.
I tested the footer form, and after submission, it seems that the pad would redirect to the home page. When you have some time, can you please share a screenshot of the confirmation message settings that will help me to take a closer look including the lightbox issue you’re facing.
Kindly,
Hi,
Thanks. As i said it works on the on page form but not in the footer form or pop up.
https://snipboard.io/Mdt2zf.jpg
Has to redirect to:
https://woocommerce-466663-2978052.cloudwaysapps.com/test1/
Thanks
Hi @bramvds — You can redirect to specific URL based on the form submission by setting the confirmation type as “Redirect (URL)” — Please refer to this complete guide.
Hope this helps 🙂
Hi @bramvds,
We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.
Thanks!
