Any chance anyone can help on this? Not sure why my confirmation page is not working. Thanks!
I can’t look at your page right now because I only have my phone with me but the first thing I would check is to see if there are any JavaScript errors on it. You can do that with the Chrome inspector or Firebug within Firefox.
The redirect is done with JavaScript so if there are any errors it will never fire and you’ll end up with what you are describing.
I am looking through open support threads. I assume this is still open correct? If you’d like me to look at it, can you fill out my Help and Support Form? I wasn’t able to figure out anything obvious from looking at your site.
Thanks Mike so much for checking back in! I just kept re-saving the forward confirmation page information and it started working last week. It flashes to the original (non-confirmation) page for about 2-3 seconds before sending the user to the confirmation page, however, that’s an issue I can deal with. Unless, of course, you have any suggestions for that?
Thanks for being so responsive!
To get rid of or minimize the appearance of the Google Confirmation page do the following:
- Temporarily turn off the redirect to your custom confirmation page so the Google Confirmation remains visible.
- Using a tool like Firebug or Chrome’s “Inspect element”, determine the CSS ID or class for the content which contains the Google Confirmation Content. If you look back through some of the older threads you might be able to find the CSS class, I don’t recall it off the top of my head.
- Make sure Custom CSS is enabled (Dashboard > Settings > Google Forms – Custom CSS check box should be checked).
- Add custom CSS to hide the desired content.
- Test to make sure content is hidden.
- Re-enable your Custom Confirmation Page and test again.
Those are the basic steps to do what you want to do. Here is a link to an older thread where I explain in a little more detail the actual CSS needed. The part you care about is toward the bottom of the thread.
