confirmation page robot

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  • Plugin Author Bruna a11n

    (@bruberries)

    3 years, 2 months ago

    Hi @maxidg,

    This happens because you have the built-in captcha option enabled for your MailPoet forms. For reference: https://kb.mailpoet.com/article/182-add-captcha-to-the-mailpoet-subscription-forms

    I just tried to subscribe through your form and everything worked as expected after I went through captcha.

    It could be that something else is conflicting or blocking submitting the captcha on your end, but it doesn’t prevent the subscriber from being added to the list.

    Could you please try to subscribe using a new email address while not logged into your website? You can try doing that using an Incognito window.

    Also, I’d recommend trying to subscribe using a different web browser and let us know if it works.

    Plugin Support Ojoma a11n

    (@geraltrivia)

    3 years, 1 month ago

    Hello there @maxidg ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Have a great day.

Viewing 2 replies - 1 through 2 (of 2 total)

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