Hi, neal86
It is really difficult to get what actually causing this issue but from above infomation it seems like some other plugin or theme css/js file conflicting in rendering of plugin setting page.
Regards,
PassionateBrains
Thread Starter
neal86
(@neal86)
I tried to only active the woocommerce and advanced wc analytics, the issue still there
Thread Starter
neal86
(@neal86)
And one thing to confirm, I already have the ecommerces tag on my GTM, but some data is missing(https://prnt.sc/00BmOytiAZJ9), so I want to know if the plugin will get the data from the existing tags or it will create the new tags
Hi, neal86
Sorry for delay in reply due to weekend.
Regarding setting rendering issue we are confident is everything fine at our end and it must be associated with css/js file conflication.
Regarding second question plugin do add new tag and not consider any already there while sending infomation.
Hope this will help.
Regards,
PassionateBrains
Thread Starter
neal86
(@neal86)
I tested by default theme, the issue solved with the default theme, I’m using the theme ” Porto”, may I know how I can fix the conflict issue(https://prnt.sc/HSLCiFEp6zXL)?
Hi, neal86
We will review plugin with porto theme and will try to resolve confiction. It will take some time but we will add this in our list for future version release.
Regards,
PassionateBrains
Thread Starter
neal86
(@neal86)
Ok, thank you for your reply, May I know when I can get the update?
