Conflict with a JetEngine plugin?

  • Resolved delemo

    (@delemo)


    6 months, 3 weeks ago

    Hello,

    There seems to be a conflict between jet-engine-custom-user-meta-storage and Temporary Login Without Password.
    When I install both plugins, I get the following errors in the log file:

    [20-Nov-2025 08:44:43 UTC] PHP Warning:  Undefined property: Jet_Engine_Custom_User_Meta_Storage::$fields in [path]/wp-content/plugins/jet-engine-custom-user-meta-storage-main/jet-engine-custom-user-meta-storage.php on line 110
    [20-Nov-2025 08:44:43 UTC] PHP Fatal error:  Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, null given in [path]/wp-content/plugins/jet-engine-custom-user-meta-storage-main/jet-engine-custom-user-meta-storage.php:110
    Stack trace:
    #0 [path]/wp-content/plugins/jet-engine-custom-user-meta-storage-main/jet-engine-custom-user-meta-storage.php(110): in_array('_wtlwp_expire', NULL)
    #1 [path]/wp-includes/class-wp-hook.php(324): Jet_Engine_Custom_User_Meta_Storage->{closure}(Object(WP_User_Query))
    #2 [path]/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
    #3 [path]/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
    #4 [path]/wp-includes/class-wp-user-query.php(283): do_action_ref_array('pre_get_users', Array)
    #5 [path]/wp-includes/class-wp-user-query.php(79): WP_User_Query->prepare_query(Array)
    #6 [path]/wp-content/plugins/temporary-login-without-password/includes/class-wp-temporary-login-without-password-common.php(429): WP_User_Query->__construct(Array)
    #7 [path]/wp-content/plugins/temporary-login-without-password/includes/feedback.php(68): Wp_Temporary_Login_Without_Password_Common::get_temporary_logins()
    #8 [path]/wp-includes/class-wp-hook.php(324): tlwp_can_ask_user_for_review(true, Array)
    #9 [path]/wp-includes/plugin.php(205): WP_Hook->apply_filters(true, Array)
    #10 [path]/wp-content/plugins/temporary-login-without-password/includes/feedback/class-ig-feedback.php(191): apply_filters('tlwp_can_ask_us...', true, Array)
    #11 [path]/wp-includes/class-wp-hook.php(324): IG_Feedback_V_1_2_8->show_review_notice('')
    #12 [path]/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #13 [path]/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #14 [path]/wp-admin/admin-header.php(313): do_action('admin_notices')
    #15 [path]/wp-admin/index.php(137): require_once('/home/staminicr...')
    #16 {main}
      thrown in [path]/wp-content/plugins/jet-engine-custom-user-meta-storage-main/jet-engine-custom-user-meta-storage.php on line 110

    Thank you


Viewing 7 replies - 1 through 7 (of 7 total)
  • Anupam Khatua

    (@anupamkhatua)

    6 months, 2 weeks ago

    Hi @delemo,

    Thank you for contacting us!

    We are currently prioritizing your concern and will provide an update as soon as possible.

    Anupam Khatua

    (@anupamkhatua)

    6 months, 2 weeks ago

    Hi @delemo,

    I would like to inform you that we have included a fix in the latest version of the plugin regarding the TLWP conflict with the JetEngine plugin that you recently shared with us.

    I’ve provided a link where you can download the updated plugin.

    To install it, please follow these steps:

    1. Go to the Plugins section of your dashboard.

    2. Select “Add New” and then click on “Upload Plugin.”

    3. Choose the downloaded plugin file and click on “Install Now.”

    Once the installation is successful, please let us know how it works. If the issue persists, we will investigate it further.

    Looking forward to your response!

    Thread Starter delemo

    (@delemo)

    6 months, 1 week ago

    Hello @anupamkhatua,

    Thank you for your reply and for the download link.

    I downloaded the plugin and installed it to replace the one that was originally installed.

    I noticed that the plugin version numbers are identical (1.9.6), but I assume that’s normal.

    After installation, I noticed that I was asked to log in to an IceGram account. I found this a little annoying. However, I was able to return to the WordPress dashboard.

    However, I am still encountering the same problem: a fatal error occurs and I have to disable (by renaming the plugin folder in FTP) either ‘Temporary Login Without Password’ or ‘JetEngine – custom user meta storage’ to get back to normal operation.

    Thank you

    Anupam Khatua

    (@anupamkhatua)

    6 months, 1 week ago

    Hi @delemo,

    Thank you for sharing your detailed response!

    To address your concerns, we need to conduct a more in-depth debugging session to identify the root cause of the issue.

    Therefore, please reach out to our private support channel, where we can continue our work and provide you with a suitable solution.

    Waiting for your further input!

    Plugin Support Shubhanshu Kandani

    (@shubhanshukandani)

    4 months, 4 weeks ago

    Hi @delemo,
    Hope you’re doing great.

    I wanted to check in with you regarding the inquiry you had the other day. Was it resolved? Do you need any additional help? I’d be happy to assist you in any case.

    Thank you!

    Thread Starter delemo

    (@delemo)

    4 months, 4 weeks ago

    Hello @shubhanshukandani,

    Yes the icegram support reply me.
    I chose not to use the two plugins together.

    Thank you

    Plugin Support Shubhanshu Kandani

    (@shubhanshukandani)

    4 months, 3 weeks ago

    Hi @delemo,

    Thanks for the update! If you need any further assistance or have any other plugin issues in the future, feel free to reach out.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)

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