• Resolved lfedele

    (@lfedele)


    Dear support,
    I just detected that when the plugin is active, Avada’s Text Block element using variable content “Request Parameter” is not shown in the editor after updating the page.

    Could you help, please?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @lfedele,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Can you please confirm if you are referring to the dynamic content of the text block? We tried reproducing the issue on our setup with the current version of Avada and it seems to be working just fine. We are able to update the page. See this video screencast: https://i.rankmath.com/v/fkmxhN

    We also tried this on the Live builder and we aren’t able to replicate the issue.

    If it seems we are missing something, can you share the detailed step-by-step process for reproducing the error from your end?

    Looking forward to helping you.

    Thread Starter lfedele

    (@lfedele)

    Hello @rankmathteam,
    thank you for your reply and for reproducing the case. The environment is exactly the one you created. Unfortunately on my end, even if Rank Math is the only plugin enabled in addition to Avada Core and Avada Builder, as I use a Text Block with dynamic content, after updating the page the element is hidden.

    Any suggestion?

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @lfedele,

    Please make sure that you are using the latest version of our plugin: https://rankmath.com/changelog/

    If the issue persists, please follow this guide to get in touch with our development team so they can check this further and help you fix it: https://ww.wp.xz.cn/support/topic/attention-read-this-before-posting/

    Looking forward to helping you.

    Thread Starter lfedele

    (@lfedele)

    Hello @rankmathteam,
    I confirm I’m using the your plugin’s latest version.

    I will follow your suggestion and get in touch with your development team.

    Thank you for your kind support.

Viewing 4 replies - 1 through 4 (of 4 total)

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