Conflict with Masterstudy and WPML plugin

  • Vassos Hadjivassiliou

    (@more2think)


    2 weeks, 3 days ago

    Hello guys.

    There seems to be a conflict with Masterstudy and/or WPML plugins.

    When ThumbPress plugins is active the Masterstudy courses in the translated languages are not loading.

    Deactivating the plugin fixes the issue. The original language is fine. It is just the translated courses the issue.

    Can you please have a look at it?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor ThumbPress

    (@thumbpressco)

    2 weeks, 2 days ago

    Hi @more2think

    Thanks for reaching out.

    Before we start investigating the issues, would you mind telling us what vesion of Masterstudy and WPML you’re using?

    • This reply was modified 2 weeks, 2 days ago by ThumbPress.
    Thread Starter Vassos Hadjivassiliou

    (@more2think)

    2 weeks, 2 days ago

    Hello. Thank you for replying.

    Here is the plugin version:
    MasterStudy LMS 3.7.31
    MasterStudy LMS Pro 4.8.19
    WPML 4.9.2.1
    WordPress 6.9.4
    PHP 8.4.21

    Plugin Support Emon Akter Sourov

    (@emonsourov)

    2 weeks ago

    Hi @more2think,

    Thank you for sharing the plugin versions info.

    We tested ThumbPress with MasterStudy LMS on our side, but we couldn’t reproduce the issue.

    To look into this further, could you please raise a support ticket and share the details there? That’ll help us investigate it more effectively and get back to you with a proper solution.

    Here is our support link: https://help.pluggable.io/new-ticket/

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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