The problem is that the popup doesn’t appear. I just get an error on the console.
@dadei23
Sorry you’re having difficulties, I’m sure we can this resolved.
I don’t see the popup being loaded in the code of the page, so first, let’s check to make sure you don’t have any Conditions setup on the popup, as that is what would typically cause this kind of behavior.
Remove any Conditions, if there are any, and see if that fixes the issue. The issue may remain in the end, but regardless, we’ve got to get the popup loaded on the page first and foremost.
There aren’t any errors before the Trigger is clicked (other than GMaps API), so it should be loading on the page, at least.
Hope that helps!
@waltmesser
Thank you for your fast reply!
All Conditions were deactivated. If I just deactivate the mobile Menu plugin everything works fine. I guess no settings on the popup that are set right now prevent it from working.
Could it be that the placement of the popup code prohibits the correct function? The mobile menu encapsulates different sections in divs.
Which code do you refer to that isn’t loaded? The pum-container and pum-overlay are present and as far as I can see the same javascript files are loaded with mobile menu enabled and deactivated (except the menu js files).
@dadei23
The popup is continuing to not load as far as I can tell. So I’m not sure what you’re seeing.
I’ll have our Lead Dev @danieliser take a look and see what advice he can offer.
@dadei23 – Took a look and am seeing 1 popup loaded, no js errors, the button works to trigger the popup, and as far as I can tell when I enable mobile emulator there are no errors or issues with the mobile menu either. Maybe one of the recent updates fixed the issue already? Can you confirm the steps to reproduce the error you saw?
