• Resolved hannahm123

    (@hannahm123)


    Hi Team,

    We have had to deactivate your plugin on our site as it was conflicting with Elementor. We were having significant issues on our site and upon investigation we have been informed that it was QSM causing the issues. Is a new version going to be released with this issue resolved?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello @hannahm123,

    We hope you had a wonderful weekend and are off to a great start this week!

    We understand that you are facing an issue with the Elementor plugin, and we’re here to help. To help troubleshoot any conflicts with other plugins, I’ve attached some helpful documents that offer guidance on avoiding these issues. You can find them here. Give them a try and let us know if this resolves the issue for you.

    Additionally, we wanted to let you know that we’ve recently released the latest version of QSM, version 9.0.0. If you haven’t already, we recommend updating to the newest version to ensure you’re benefiting from all the latest enhancements and fixes.

    Should you find that the issue persists despite these steps, please don’t hesitate to reach out. We are here to provide further guidance and support.

    Wishing you a wonderful day ahead!

    Warm regards,
    QSM Support team

    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello,

    Since we’ve provided the solution and haven’t received any response from your end, I’ll be marking this ticket as resolved. However, please don’t hesitate to reach out to us if you have any further queries or require additional assistance.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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