Dear @gabydtb ,
Thanks for reaching out to us.
In our development environment, Elementor popups are working fine with the ElementsKit plugin, even when the user is logged out. Please make sure that you are using the latest versions of your theme and plugins.
Kindly note that popups are a feature of the Elementor Pro plugin. As per ww.wp.xz.cn policy, we are unable to provide support for Pro-related issues here. If the issue continues, we kindly request you to create a support ticket through our official website.
To do so, please visit the plugin’s main page, click on Need Support?, and you will find a form to submit your request. Once submitted, our support agents will review your ticket and assist you accordingly. We greatly appreciate your patience and cooperation.”
Best Regards,
Reju