Hello,
Kindly share the website URL, related snapshots, and steps to replicate the issue.
If possible also share the snapshot section with that theme it is working well.
In addition, Would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look?
Thread Starter
Oliver
(@kramupfel)
Hi,
can you please sent an emailadress to send all the information you need?
Thank you
Oliver
Thread Starter
Oliver
(@kramupfel)
Hi,
Here are the screenshots:
– with Astra-Theme: https://ibb.co/CBYBYvm
– with Ocean WP 3.2.2: https://ibb.co/MDrmMjY
URL: https://dev.mein-personalisiertes-kinderbuch.de/feste-feiern/
For Elementor System Info please give me your Email-Adesss.
Thank you
Hello,
Sorry but here can not share any personal details, it’s against the forum guideline.
Thank you so much for sharing all the details, I’ll try to replicate the issue on local and get back to you.
For now, please try to add the below CSS code from the Appearance > Customize > Custom CSS, and check.
.product p.wc-gzd-additional-info:not(.woo-entry-inner>li.wc-gzd>.wc-gzd-additional-info) {
display: none;
}
Hello, Sorry but the previous URL is not working so unable to inspect the issue.
Can you please share a working URL again for checking the code?
https://ibb.co/N3jGt8G
Thread Starter
Oliver
(@kramupfel)
Sorry but again getting the same.
https://ibb.co/kq0jxsw
Thread Starter
Oliver
(@kramupfel)
Sorry, but this site is down now. It was for testing purposes only. I thought you already viewed this site.
Just close this case; i´m looking for an other theme..
Best
Oliver
-
This reply was modified 3 years, 11 months ago by
Oliver.
