Conflicts with the Pinnacle template

  • Resolved Jamil Filho

    (@jamilfilho)


    10 years, 4 months ago

    I use the 1.3.5 version of Pinnacle template on a wordpress network (are two sites), I installed the plugin, which as I said is excellent, in the early days it worked perfectly with no problem.

    However, after a few days he began to conflict with the topic.

    The website’s homepage worked with no problem, however, the inside pages did not loading the stylesheet.

    I do not know if you have any relationship, but analyzing the error log found the following problem:

    [21-Jan-2016 06:34:19 UTC] PHP Fatal error: Call to undefined function aq_resize() in /home/euagg746/public_html/wp-content/plugins/virtue-toolkit/gallery.php on line 91

    The line in question possess the following code:

    $image = aq_resize($attachment_url, $imgsize, $imgsize, true);
    if(empty($image)) {$image = $attachment_url;}
    if($lightboxsize != 'full') {
            $attachment_url = wp_get_attachment_image_src( $id, $lightboxsize);
            $attachment_url = $attachment_url[0];
    }

    https://ww.wp.xz.cn/plugins/instagram-feed/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author smashballoon

    (@smashballoon)

    10 years, 4 months ago

    Hey Jamil,

    A few questions to help get to the bottom of the problem:

    1) Just to confirm, is the issue that your theme doesn’t load the CSS stylesheet on the inside pages, or that the plugin stylesheet didn’t load?

    2) Do you still have the plugin installed? If so, do you happen to have a link to a page with the Instagram Feed on it so that I can take a look? If you don’t have it installed then are you able to send me a link to download the theme you’re using so that I can install it on my test site?

    3) You mentioned that the plugin worked great initially. Did you update or change anything on the website immediately before the issue started to occur?

    We don’t have any relationship to the Virtue Toolkit plugin so you may need to contact the developer of that plugin for help with the fatal error you are receiving.

    Many thanks,

    John

    Thread Starter Jamil Filho

    (@jamilfilho)

    10 years, 4 months ago

    Hello,

    1) The plugin stylesheet loads perfectly, the problem was with the template style sheet.

    2) No, not at this time it is not installed.

    I’m using the free version of Pinnacle, only changed the options on the theme of the panel.

    https://ww.wp.xz.cn/themes/pinnacle/

    3) I honestly do not remember to perform an update during the period, in fact the plugin worked in the early days (installed it earlier in the week) and today I noticed that no longer worked.

    I thank the attention.

    Plugin Author smashballoon

    (@smashballoon)

    10 years, 4 months ago

    Hey Jamil,

    Thanks for answering those questions. I installed the Pinnacle theme you linked to, set up a new page, and added the Instagram Feed to it and didn’t run into any problems (screenshot). There shouldn’t be anything in our plugin which prevents a theme CSS file from loading and so it sounds like there may be a deeper issue. A few more quick questions for you:

    1) Are you using any caching, performance, or optimization plugins on your site?

    2) Is it possible to install the Instagram Feed plugin on your site again to see whether the problem still persists?

    3) If not, do you have another site using the Pinnacle theme that you can install the plugin on?

    4) Are you sure the issue is related to our plugin and not another plugin on your site?

    If there’s an issue with our plugin and that theme then I’d definitely like to fix it. As far as I can tell when testing on my own site though they both seem to be working well together.

    John

    Thread Starter Jamil Filho

    (@jamilfilho)

    10 years, 4 months ago

    Thanks, John

    I cleared the cache, the CloudFlare cache and deactivated css compression (think it was this issue) and reinstalled the plugin.

    It is working perfectly (screenshot).

    Sorry for the annoying and thank you for directions!

    Plugin Author smashballoon

    (@smashballoon)

    10 years, 4 months ago

    No problem at all Jamil – I’m just happy that we were able to help get it resolved for you. I had a feeling something like that might be the problem.

    Could I ask whether you would reconsider your review now that we discovered that the plugin wasn’t actually the cause of the problem?

    I hope you’re having a great Friday!

    John

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Conflicts with the Pinnacle template’ is closed to new replies.