Conformation code for 2FA takes 24h

  • Resolved fbraun

    (@fbraun)


    3 years, 10 months ago

    Hello,
    i wanted to acctivate the 2FA and this for, Security sends an 4 digits code to your mail-adress which is valid for 10min.
    But it takes more then 24h to get this mail.

    Does anybody else had this problem or does know how to solve this?

    Thanks a lot,

    Florian

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support amagsumov

    (@amagsumov)

    3 years, 10 months ago

    Hello Florian

    We have not received such reports yet. Moreover, the 2FA code is sent by your mail server, not by ours.

    I recommend you check your server settings.

    Thank you.

    Thread Starter fbraun

    (@fbraun)

    3 years, 10 months ago

    Hello,

    maybe you can help me, cause i’m not so deep into that things.

    I’m using an cloud exchange server for my mail adress, so how can send my wordpress page an mail over this to my own mail-adress?

    Or where do i have to change settings to solve this problem in wordpress?

    Thanks a lot!!!

    Florian

    Plugin Support amagsumov

    (@amagsumov)

    3 years, 10 months ago

    We can help you with this, unfortunately.

    You need to contact your hosting support regarding this matter.

    Thank you.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    3 years, 10 months ago

    Hello.

    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved”.

    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)

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