connect but not posting

  • Resolved CYBERTITO

    (@cybertito)


    1 year, 7 months ago

    i have successful install, activated, and configured Jetpack. It works to all except in Instagram. Can you share some light about this?

    I have tried on self host, and it doesn’t work too.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    1 year, 7 months ago

    Hi @cybertito,

    Can you confirm that you’re trying to post to an Instagram Business account and not a personal account? Jetpack Social will only work with Business accounts.

    Thread Starter CYBERTITO

    (@cybertito)

    1 year, 7 months ago

    yes its a business account.

    Plugin Support Chatoxz (a11n)

    (@chatoxz)

    1 year, 7 months ago

    Hello there,
     
    I can see some discrepancies in the Sync between your site and Jetpack, so I have scheduled a fix. Could you try again after a few hours to connect and share a new post?

    That said are you getting any error messages when you connect Instagram or when trying to share the post?

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    1 year, 6 months ago

    Hi there, @cybertito,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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