• Resolved Annemarie

    (@tat2d)


    Hello, I just installed the widget, but when I click the Connect Google button, nothing happens. The browser console displays this error:

    admin-main.js?ver=2.1.5:12 Uncaught TypeError: Cannot read properties of null (reading ‘error_message’)
    at Object.success (admin-main.js?ver=2.1.5:12:132)
    at i (load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.3:2:27449)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.3:2:28213)
    at y (load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.3:4:22721)
    at XMLHttpRequest.c (load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.3:4:26925)

    Can you help?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Daniel K.

    (@richplugins)

    Hi @tat2d,

    It’s a very strange issue, could you send debug information (you can find it on the page Google Reviews / Settings / Advance tab, please scroll down) to support[at]richplugins.com?

    Thanks!

    Thread Starter Annemarie

    (@tat2d)

    Hello, I sent the debug info to the email address you supplied.

    Plugin Author Daniel K.

    (@richplugins)

    Hi @tat2d,

    Sorry, could you tell me a user name or domain from which you sent the email to will quickly find that?

    Thanks!

    Plugin Author Daniel K.

    (@richplugins)

    Hi @tat2d,

    Please reopen this if it’s still relevant.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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