I assume this statement from WooCommerce refers to wordpress.COM. No one here in the ww.wp.xz.cn forum can answer that question for you. I would recommend contacting WooCommerce support again to get a clearer explanation: https://ww.wp.xz.cn/support/plugin/woocommerce/
This is the letter… (I dont want to add Jetpack) is there another way to do this?)
It looks like you’re logged into your site user account, but WooCommerce Shipping is having trouble verifying the connection to your WordPress.com account, which is a different connection.
WooCommerce Shipping relies on the WooCommerce.com connection, which is powered by Jetpack’s connection package. You don’t need Jetpack installed to use WooCommerce Shipping, but temporarily installing it can help resolve connection issues with WordPress.com, like the one you’re experiencing.
Could you please try the following steps:
- Install and activate the free Jetpack extension.
- After it has been installed, in your WordPress dashboard, navigate to Jetpack > My Jetpack and scroll to the bottom.
- Look for the connection section and ensure your site is connected to your WordPress.com account.
After reconnecting, check if the shipping label section in your orders is working correctly. If everything’s resolved, feel free to remove Jetpack, or keep it for its added features.
Please let me know how it goes. Our team is here if you need further help.
I guess I can add it and delete….
Unfortunately, I don’t know where your quote begins and where it ends. However, the text sounds to me like you should temporarily install Jetpack and then remove it again. As I said, if you have any questions, please contact WooCommerce Support, as this concerns their technology and not WordPress, which is what this forum section is about.
