Connecting to JetPack
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Hello!
What were the other options for connecting to JetPack except the WordPress.com as the support there is only to WordPress.com, while my website is build on WordPres.org.
I remember there was Google as an option, but does it have the same features as it has in WordPress?
Thank you!
Viewing 3 replies - 1 through 3 (of 3 total)
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Hi @expofield
I can see that you are asking about the Jetpack connection, and there’s a slight confusion that I’ll hopefully clear.
I understand that your website is self-hosted through the ww.wp.xz.cn software that is distributed for free; however, you can still create a WordPress.com account and use it to connect Jetpack even if you don’t host your site on WordPress.com.
The WordPress.com account manages your Jetpack settings on the cloud, and services such as backups, Publicize, and more.
Here’s our documentation that explains things further:
https://jetpack.com/support/why-the-wordpress-com-connection-is-important-for-jetpack/
I hope that’s clear, but do let us know if there’s anything else!
Best,
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40M WP_MAX_MEMORY_LIMIT: 756M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### jetpack ### site_id: 172825609 ssl_cert: No time_diff: undefined version_option: 10.5:1643027985 old_version: 10.4:1639324875 public: Public master_user: Ingen master-bruker er angitt. current_user: #2 qmi tokens_set: None blog_token: Not set. user_token: Not set. version: 10.5.1 jp_plugin_dir: /home/qminojnb/nettbutikk.qmi.no/wp-content/plugins/jetpack/ plan: personal protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false} full_sync: {"started":"Mon, 13 Dec 2021 09:50:23 +0000","finished":"Mon, 13 Dec 2021 09:50:23 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"2"},"network_options":{"finished":true}},"config":{"options":true,"functions":true,"constants":true,"users":[2],"network_options":true}} sync_size: 384 sync_lag: 1 day, 2 hours, 12 minutes, 31 seconds full_sync_size: undefined full_sync_lag: 0 seconds idc_urls: {"home":"https:\/\/www.nettbutikk.qmi.no","siteurl":"https:\/\/www.nettbutikk.qmi.no","WP_HOME":"","WP_SITEURL":""} idc_error_option: false idc_optin: true cxn_tests: {"8":{"name":"test__connection_token_health","label":false,"short_description":"Blog token validation failed.","long_description":"<p>En sunn tilkobling s\u00f8rger for at de viktigste tjenestene i Jetpack leveres til ditt nettsted, s\u00e5 som statistikk og sikkerhet.<\/p><p><span class=\"dashicons fail\"><span class=\"screen-reader-text\">Feil<\/span><\/span> Blog token validation failed.<\/p><p><strong>Vi anbefaler \u00e5 koble til Jetpack p\u00e5 nytt.<\/strong><\/p>","severity":"critical","action":"https:\/\/www.nettbutikk.qmi.no\/wp-admin\/admin.php?page=jetpack#\/reconnect","action_label":"Koble til Jetpack p\u00e5 nytt n\u00e5","show_in_site_health":true,"pass":false,"group":["default"],"type":"direct"}}It looks like your xmlrpc.php file (which is needed for Jetpack to work properly) is either missing or being blocked by something, as all I see is a white page on your site here:
https://www.nettbutikk.qmi.no/xmlrpc.php?for=jetpack
This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following exact message:
XML-RPC server accepts POST requests only.You can see a working example here: https://jetpack.com/xmlrpc.php
Since your site returns a blank page for this file, I would recommend that you check the following:
1. Can you see the xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you can’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then clicking the “Reinstall WordPress” button.
2. Do you use any security plugins that may block access to this file? If so, could you try disabling any options that would? You might also want to check your site’s .htaccess file for any rules that might be blocking access, especially to the xmlrpc.php.
3. Does your webhost block access to this file? If you don’t find any plugin that blocks access in this way, then I would recommend reaching out to your host to ask if they can remove that block so we can try a new connection.
For the absolute best results, you could also have them allowlist the following to avoid future issues:
1. All connections to and from *.wordpress.com
2. The Jetpack IP ranges noted on this page: https://jetpack.com/support/hosting-faq/Once you’ve spoken with them and your xmlrpc.php file is loading normally, please let us know and we can try another connection test from this side. Thanks!
Viewing 3 replies - 1 through 3 (of 3 total)
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