• Resolved sirhc

    (@chrisdalmeida)


    When I try to connect to a remote storage, google drive, it stops and I get this message:

    “This feature is forbidden temporarily for security reason. Try login again.”


    Please support

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    Hello @chrisdalmeida

    Our guess is that your website firewall plugin or server firewall is blocking the redirection to your website.

    Normally you can solve it by temporarily deactivating the firewall, or configuring your firewall settings to allow the redirection.

    All the best,

    Plugin Support tonyrobins

    (@tonyrobins)

    @chrisdalmeida

    In addition, if you have changed WordPress login URL using a plugin, temporarily deactivate the plugin, then try it again.

    Thread Starter sirhc

    (@chrisdalmeida)

    @tonyrobins I disabled my firewall temporarily and it worked! Thank you very much! so its back into place, will it cause any issues with my schedule? even if the login is later masked?

    Also some feedback:

    1- Minor spelling mistake “Authentication is done, please continue to enter the storge information, then click ‘Add Now’ button to save it.” – basically storage is mispelled.

    2- I had to try a few times clicking save changes when saving the remote schedule but all good at the end. initially I didn’t click the check box to enable it, then it wouldn’t save but it did at the end.

    Plugin Support nicholas2019

    (@nicholas2019)

    Hello @chrisdalmeida ,

    Don’t worry, the backup schedule won’t be affected by your firewall.

    1. Thank you. We are going to correct it.
    2. It is required to check the option ‘Backup to remote storage’ in the schedule if you decide to upload the scheduled backup to Cloud storage.

    Kind regards.

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello,

    Since we haven’t heard from you for a while, I am going to mark the thread as resolved.

    Please feel free to start a new one if you need any further assistance.

    All the best,

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Connecting to remote storage’ is closed to new replies.