Connecting with ScraperAPI

Hi Chris,

Sorry to hear of the trouble you’re having connecting to your ScraperAPI account.

The free ScraperAPI plan should permit 1000 credits per month. The 1 credit allowance sounds like a sandbox or test account allowance.

Occasionally, after sign-up, ScraperAPI requires email verification or clicking “Activate Free Plan” before it transitions you off the 1-credit-trial.

Go to Dashboard → Plan & Usage and ensure it explicitly says “Free Plan: 1 000 credits/month” (not “Trial Plan: 1 credit/day”). If it still shows “Trial,” click the “Upgrade/Activate” button next to “Free Plan” (you won’t be asked for payment).

Hopefully this fixes your issue. Let me know if not.

Hi Chris,

Sorry to hear the issue is persisting. Could you confirm if you are on a paid or a free account currently?

I would suggest checking the API key, and ensuring this is the one entered in your API key entry field on the plugin settings. Also check there are no spaces or other characters perhaps pasted into the field in error.

Then be sure to re-save the settings, and run again to see if it overcomes the credit limitation issue.

Let me know how it goes. Happy to arrange direct support to access your site and get this working for you, if you still are having problems.

Thanks

Hi Chris,

Sorry to hear of the continued issue. Please drop me an email on [email protected] so I can investigate this further for you.

When a solution is found, I’ll post it back here for others to see/benefit from.

Thanks

Gavin

Hi Chris,

So sorry – I’ve just checked my spam and your messages were sat there. I’ve just responded to your latest email, and will get this reviewed for you asap.

Thanks for your patience and apologies again