Connection error

  • Resolved yuliandesign

    (@yuliandesign)


    1 year, 4 months ago

    Kind regards.

    I have spent several minutes trying to configure the plugin with R2 but it has not been possible, even though the “Test connection” says “Connection successful!”, it then gives an error when synchronizing the files.

    Also in the “Media Overview” tab it shows erroneous data:

    • Number of media files successfully moved to cloud storage – 100 appear
    • Number of attachments with errors: 100

    And then checking in the Bucket there are no synchronized images.

    16,311411440_5501646539928724_5021091212806317075_n,"Failed to upload main file to cloud storage. Please review your Cloud provider credentials or connection settings. For more details, enable debug.log and check the logs."
    View post on imgur.com
    View post on imgur.com

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Masoud Golchin

    (@masoudin)

    1 year, 4 months ago

    Hello @yuliandesign

    Images are not loading, and the error message says: Imgur is temporarily over capacity. Please try again later.

    Regarding the number of offloaded items and errors, it seems the plugin processed 100 items, and all encountered errors (100 offloaded = 100 errors).

    Can you check if these media attachments exist on your server disk?

    Have you enabled WP_DEBUG and WP_DEBUG_LOG in your wp-config.php file? If you enable these, the plugin will log additional data in the debug.log file, which can help with debugging.

    We can take a closer look at your WordPress setup and debug the issue for you at no charge. Feel free to contact us at [email protected].

    Plugin Author Masoud Golchin

    (@masoudin)

    1 year, 3 months ago

    I’m marking this thread as resolved since there’s been no response. Please create a new support request if you need further assistance or reply here to reopen this thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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