Connection Errors – Cron related

  • Resolved matthewmagone

    (@matthewmagone)


    8 months, 2 weeks ago

    Hi,

    I’m currently using this plugin to capture subscribers to our mailing list and have been receiving emails regarding connection errors.

    The agency we use has disabled wp cron jobs on their multisite network and that does seem to be the issue. They don’t seem willing to enable them and I see the notice on the dashboard that those cron jobs are relied on for refreshed tokens.

    Is there a possible workaround for this to allow successful connection, regardless?

    Or would it be better to embed a form directly from Constant Contact in this situation?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    8 months, 2 weeks ago

    Hi @matthewmagone

    As long as the tokens are still considered valid, they should work for the API requests.

    That said, we definitely do try to use WP Cron to self manage and renew about 1hr before the tokens are expected to expire.

    That said again, I know we have a check for DISABLE_WP_CRON being set to true, and do a new refresh check/attempt. Ideally it’d be handled through the cron system so it’s not getting checked “all the time”, but it is an overall fallback per request.

    Would be worth checking if you have the DISABLE_WP_CRON constant set for you in your wp-config.php file, and if not, setting it yourself to see if that helps resolve issues you’re seeing.

    define( 'DISABLE_WP_CRON', true );

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    8 months ago

    Any news or changes here @matthewmagone ?

Viewing 2 replies - 1 through 2 (of 2 total)

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