Connection is broken

  • Resolved bolhaw

    (@mesotheliomacancer)


    8 months ago

    Hi,

    Please i have a problem with the Blog2social plugin, if i click on it, it shows me an error on my website dashboard prevnews.com:

    <small>ERROR-CODE: CONNECTION</small>Connection is broken…
    The connection to your server has been interrupted. Please make sure that your blog is reachable. If your server does not respond or is too slow, Blog2Social cannot connect to the internet. Try again later or contact your webmaster, if this error message persists.

    Thanks for your assistance .

    • This topic was modified 8 months ago by Yui. Reason: screenshot removed

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Blog2Social-Support

    (@blog2socialsupport)

    8 months ago

    Hello,

    Thank you for reaching out.

    We recommend reviewing the troubleshooting steps outlined in this guide and ensuring that outgoing connections are allowed on your website, as there can be various reasons for this error:
    The connection to the server failed. Please try again!

    If you continue to receive this error message, please contact us HERE and attach a screenshot of the information displayed when you click on “Debug Connection”.

    Please let us know whether this resolves your issue or if you have any further questions.

Viewing 1 replies (of 1 total)

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